code of practice

 

 

The National Society of Allied & Independent Funeral Directors code of practice

10. Employees

10.1 Members shall properly train all staff employed, taking full account of the sensitive nature of the service provided.

10.2 Members should take every opportunity to encourage their staff to develop through all relevant forms of training and to obtain formal qualifications where appropriate.

10.3 All employees should be fully aware of and comply with the contents of this Code of Practice, including the complaints and redress provisions, throughout the performance of their duties.

10.4 Staff conduct must always reflect the sensitive nature of their employment.

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