code of practice

 

 

The National Society of Allied & Independent Funeral Directors code of practice

2. Marketing of Funeral and Associated Services

2.1 Advertising and Promotions.

All advertising and promotional activities must comply with the following Codes of Practice at all times:

The British Code of Advertising Practice.
The British Code of Sales Promotion Practice.
The ITC Code of Advertising Standards and Practice.
The Radio Authority Advertising and Sponsorship Code.
Any other relevant Codes or Legislation.

2.2 Soliciting for Business

Members shall not solicit or offer any inducement of any nature for instructions for funeral services or any other associated services (i.e.: pre-paid funeral plans, memorials etc); nor shall they engage or reward any other party - whether an individual, a partnership, a company or other formal or informal association or group - to do so on their behalf.

2.3 Public Image

Members must ensure they convey a wholly professional image to the general public both through the delivery of the services they offer and by ensuring that all public relations activities are appropriate and sensitive in regard to their professional responsibilities.

2.4 Transparency of Ownership

Members must prominently display details of the ultimate ownership of their business both outside and inside each premises and on all literature, business stationery and on all advertising and promotional material.

2.5 Displaying the Society's Logo

Members must prominently display at all of their branches the Society's logo to indicate to the public adherence to the Code of Practice. Copies of the Code must also be available at all of their premises for clients to inspect and/or take away.

back to code of practice