The National Society of Allied & Independent Funeral Directors code of practice

1. General conduct and presentation
2. Marketing of Funeral and Associated Services
3. Communication on Funeral Matters Relevant to 3rd Parties
4. Information and Choice
5. Prices and Price lists
6. Provision of Estimates and Invoices
7. Premises
8. Vehicles and Equipment
9. Other Services
10. Employees
11. Complaints and their Redress
12. Definitions